Frequently Asked Questions
Where are you located?
We’re proudly based in Niagara Falls, Ontario, Canada.
What is your glitter made of?
Our glitter is high quality polyester glitter — durable, consistent, and made to shine in every project.
What can I use your glitter for?
Our glitters are cosmetic grade and perfect for crafts, snow globe tumblers, epoxy tumblers, nails, art, makeup, bath bombs, soaps, and slime — anything that could use a little extra sparkle.
How long will it take for my order to ship?
Orders typically process the same day and ship the next business day.
During sales, weekends, or holidays, please allow 24–72 hours for processing.
What are your shipping options?
Free Shipping: On all orders over $150 (before tax and after discounts).
Flat-Rate Shipping: $15 Canada-wide — includes tracking. Orders ship by courier.
Local Pick-Up: Free in Niagara Falls, ON. Orders not picked up within 120 days will be returned to stock with no refunds issued.
At this time, we ship within Canada only.
Do you offer refunds or exchanges?
All sales are final.
If an item arrives defective or an error was made, please email chunkyglitter@outlook.com and we’ll make it right.
Do you offer wholesale?
Yes. We love working with other Canadian small businesses. If you’re interested in wholesale opportunities, please email chunkyglitter@outlook.com with your business name and details.
Can I request a custom mix?
Absolutely. Custom glitter mixes are one of our favourite things to create.
Reach out with your idea and we’ll see what kind of magic we can make together.
Are your pigment pastes and powders skin safe?
Our glitters and mica powders are cosmetic grade unless otherwise noted.
Our pigment pastes are for epoxy use only and not skin safe.
How can I stay up to date on new releases?
Follow us on Facebook, Instagram, and TikTok @chunkyglittercompany, or join our email list for early access to new glitters, giveaways, and exclusive discounts.